Our customer reviews

Read our Facebook & Google customer reviews.

Hearing assessment in clinic

Here's what our customers have to say...

Your Hearing Consultants
Based on 24 reviews
James W.
13:24 11 May 22
went for a consultation as have always had been getting my ears washed out at doctors, now stopped that practice. Went to see Lucy, confirmed I had lots of build up in my ears sucked both out in no time, no bother, definitely be back for a 6 month check. we'll worth the money.
Ian S.
17:45 05 May 22
fantastic service and very helpful
David B.
10:52 07 Apr 22
Excellent friendly and efficient service from Emma and Lucy. Highly recommended.
Mary C.
12:43 22 Mar 22
Extremely happy with the friendly and professional service. Lucy put me at ease straight away and removed the wax from my ears with great care. She also took the time to check my ears and hearing, and answered all my questions. Lucy is clearly very knowledgeable and I highly recommend her and Your Hearing Consultants.
Sharon A.
19:43 15 Feb 22
Havng phoned just yesterday, I was suprised and really pleased to be offered an evening appointment this evening. Lucy was really friendly and talked me through the procedure for having the wax in my ears removed and happy to answer my questions. Time and care was taken during the process and I felt no discomfort. I would definitely recommend Hearing Consultants for care and professionalism.Sharon
Nick D.
12:55 06 Feb 22
Very easy 5 stars earnt. Excellant service from Lucy and Emma, now my brain is reconnected to my ears, I never realised how bad my hearing had decreased over nearly 70 years. I am now included in conversations at family gatherings, I had felt very left out. Its your choice NHS or Private, however 3 days from test to fitting is pretty awesome, plus regular appoints to fine tune me, NHS could be weeks possibly. At time I actually have to adjust the sensitivity on an app on my phone, as I can hear other conversations around me. Roll on new clinic opening in Pocklington soon.
John W.
11:24 03 Feb 22
Excellent service. Emma removed the wax from my ears, with care, concern and professionalism. She explained exactly what she was doing at each stage and showed and explained the video of my ear canal. I have no hesitation in recommending 'Your Hearing Consultants' and Emma, if your hearing is affected by ear wax.
Joy N.
15:45 29 Jan 22
Excellent service would highly recommend. Emma friendly and professional.
Eddy M.
12:34 27 Jan 22
Over the nearly 3 years of NHS aids, I found them less & less effective, and so contacted YHC last year. Lucy has been a great help & support, working with both myself & my wife (whose input has been invaluable) to get the most from my new aids, and helping sort things out when I managed to lose one. Since then I now have new moulds, which ensure a much more snug, and therefore secure, fit. She is in regular contact to make certain everything is as it should be, and nothing has been too much trouble for her.
Amy H.
10:12 26 Jan 22
Very happy with the service! Emma & Lucy are very friendly & will put you at ease straight away. I was made aware it could potentially take more than 1 visit to complete the process and made aware of any pros/cons. I couldn’t recommend more. I would not hesitate to book again for any future appointments & I have already recommended to a number of friends who have also been very happy with the service. 10/10 in all areas!!
Nick P.
17:02 25 Jan 22
Having had issues for a long time I visited these very pleasant, friendly and professional ladies and got to the root of the issues. Emma took photos and sent them to me so I could forward onto my doctor to get the required medication. Now I have crystal clear hearing and would use their services again if required.
Mel P.
10:22 27 Dec 21
I can’t thank Lucy enough coming out to see me On a bank holiday over Xmas as she didn’t want me to be in pain any longer again thank you so much now I may get somewhere with the doctors
Vicki B.
15:47 08 Dec 21
Booked in after telephone conversation with Lucy, Emma performed my ear wax removal, talking through the process. Very pleased with the results and excellent service would highly recommend. Huge thanks
19:39 06 Dec 21
Booked in with Lucy and had my appointment today. Very straight forward, explained in detail about what Lucy was going to do, was very helpful and informative. Very good and would highly recommend.
Jennifer H.
21:57 04 Nov 21
Cannot recommend this incredible company enough! Professional, friendly and I was able to get a home visit for the day I wanted. My ear is now clear after microsuction and I can hear again. So relieved and grateful for their amazing skills.
Jennifer D.
16:15 04 Nov 21
The technology used is fantastic and the staff are lovely. They put you at ease straight away and it was such a simple and easy procedure. Will be recommending to all family and friends in future when needed!
Eddie M.
10:58 03 Sep 21
I've only had water ear wax irrigation removal before which left dry hard bits of wax behind.
This suction system was far better as it's more precise.
Was informed that there may be some discomfort (which there wasn't for me).
First time I've felt that the job was done properly.
Would definitely recommend this professional service.
Elizabeth S.
14:53 31 Aug 21
Great service and very professional staff
Adele T.
11:39 26 Aug 21
I had my ear wax removed the other day. It was great to be able to have it done at home.
A strange sensation but not painful or uncomfortable. Thank you. Great job.
Ann L.
17:23 10 Aug 21
Fantastic service today very professional but put me at ease too. Wasn’t uncomfortable at all and I can now hear properly. Thank you will use again
Helen B.
15:24 08 Aug 21
Lucy recently visited my godmother in a residential care home. She tested her ears and eventually provided some excellent hearing aids which made a huge improvement to my godmother’s quality of life. Lucy was efficient, reliable and incredibly patient throughout. I would recommend her without reservation.
Rebecca G.
20:01 26 Jul 21
What do you do when your ears have been playing up since before Covid and your GP won’t give you an appointment and fobs you off with a telephone call and the advice to use olive oil to unblock even when you’ve explained you’ve tried before and it’s debilitating ? I hadn’t a clue either so searched face book and stumbled across this highly experienced audiologist who fitted an appointment for my son around work on a home visit - I would highly recommend Lucy and we will be taking her advice for an annual clear out , Lucy was helpful, informative and reassuring she was upfront about fees and they were more than reasonable. I’d urge anybody with issues to contact this company
Pennie W.
10:42 12 Jul 21
Been to see Lucy today as suffered now for a few weeks with blocked ears and hearing difficulties, she was recommended to me as doctors no longer deal with this , as a result Lucy managed to get photos which I could send to doctors so they can see what the problem is , friendly , local and professional, would recommend you call her with any hearing problems you may have 😀

Start improving your hearing today.

Book a free 15 minute telephone or video consultation with one of our audiologists.

Fill in our contact form and our audiologist will contact you to listen to your concerns and advise you on the best next steps towards improving your hearing.

Hearing advice

Learn more about hearing and hearing loss from our audiology experts.

© Your Hearing Consultants 2022. All rights reserved.